Debt Zero, LLC. ratings, reviews and complaints - Debt Relief Services - non-compliant with FTC Rule

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Debt Zero, LLC. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a debt negotiation referral service provider.

Primary Contact:	Jason Nichols (Owner)
Business Started:	12/22/2006
Social:

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Licensing

California law requires bill paying services, and pro-raters accepting money from clients to be disbursed to creditors on behalf of the debtor, to be licensed by the California Department of Business Oversight and file a $25,000 bond.

To verify licensing, contact the California Department of Business Oversight (DBO) by writing to 1515 K Street, Suite 200 Sacramento, CA 95814-4052, by calling (916) 445-7205, (866) 275-2677 or (866) ASK CORP. Prorater licenses can be verified on-line, by accessing the DBO website at http://www.dbo.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Consumers can avoid unwanted telemarketing calls to their home and cellular phone numbers by registering thier cell phone and home phone numbers on the Federal and State "Do Not Call Registry." Consumers can register their telephone numbers at no cost for five years. Most telemarketers will be required to purchase the list, and will be barred from calling any phone number registered on the list within 30 days of the date the number was registered, unless the telemarketer has written permission to call that number. You can register using the Internet or call toll-free. It's quick and free.
https://www.donotcall.gov/. Call Toll Free: (888) 382-1222 Hearing Impaired: (866) 290-4236

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

2020 Main Street, Suite 770, Irvine, CA, 92614

Reputation Report

Debt Zero, LLC.

Complaints and Resolutions

Other Information