Dental Care Yes, Inc. ratings, reviews and complaints - Loan Companies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege billing disputes. Customers complain their payments are not properly credited to their accounts or that late fees are assessed when payments are not delinquent.Some complainants report difficulty obtaining paperwork or the company placed derogatory marks on their credit reports without cause or justification. In a few cases the company responds to complaints by reviewing and correcting accounts or providing explanations for billing procedures or account balances.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Dental Care Yes, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing financing for dental services.

Primary Contact:	Deseree
Business Started:	N/A
Social:

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Licensing

Prior to using the services of a finance lender make sure they are properly licensed with the California Department of Corporations(DOC). You can reach the DOC by phone at 213-576-6201 or visit their website at www.corp.ca.gov. On April 23 2009 we verified this company is not currently licensed as a finance lender with the Department of Corporations.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Mikhail A. Lewis

Robert George (Director of Operations)

Michael DeCorte (Collections Rep.)

Al Ballesteros (Collection Supervisor)

Addresses:

2860 Michelle Drive, Suite 140, Irvine, CA, 92592

P.O. Box 515398, Los Angeles, CA, 90057-6698

Reputation Report

Dental Care Yes, Inc.

Complaints and Resolutions

Other Information