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Desert Resort Management, Inc.

532 inquiries |
Property Management

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42635 Melanie Place Suite 103
Palm Desert, CA 92211 | Get Directions

(760) 346-1161

http://www.drminternet.com

Monday - Friday: 8:00 am - 5:00 pm

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/17/2018 jack j.

worse in town a minus minus star rating if that

Constantly losing checks or imposing unauthorized fees, use a really terrible pool company to service our pool, never go on site so they never have a clue as to whats in need of repairs, reps always "in meetings", owner who is supposed to be top secret and listed as manager will not return calls, and that's if you find a way to get through to his extension, reps who answer phones try to block you from getting though to accounting or your rep, thy hire companies who tear out shrubs without owner ok,the worse ever....no idea why the Association keeps them..

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Desert Resort Management, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Desert Resort Management, Inc. provides licensed property management services for both residential and commercial properties in Coachella Valley.

Primary Contact:	Karin Romjue (Community Association Manager)
Business Started:	8/6/1987
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Associa, Inc.

Indian Creek Villas Homeowners Association

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Landscaping Services

Addresses:

46805 Highway 74 #1, Palm Desert, CA, 92260

P.O. Box 4772, Palm Desert, CA, 92261

5401 N Central Expy Ste 300, Dallas, TX, 75205

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