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Designed Receivable Solutions, Inc

366 inquiries |
Collection Agencies

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1 Centerpointe Drive Suite 450
La Palma, CA 90623 | Get Directions

(714) 735-3000

http://www.drsi.ws

Please contact company for business hours.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/25/2014 Tee H.

Inconsistent Information

They claim they spoke to me once in the past and sent numerous mailings but when they called again they asked for the minor child. So I questions whether or not they spoke to me as stated on the third response. First response I was told they didn't speak to me and no prior phone attempts. Second response a direct dialer called and no answer, I was told I should check my caller ID to see who called and call back. Third response they spoke with me once and I committed to making payment. I have no recollection(no pun intended) of speaking to this company or receiving mail. The first letter I received I got after I threaten to contact BBB. I sent a payment which they claim they never received (must been sent on the Titanic or by Amelia Earhart) and I have sent a second payment (that one will get lost in the Bermuda Triangle).

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Designed Receivable Solutions, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Designed Receivable Solutions, Inc provides collection agency services.

Primary Contact:	Daryl S. Adams (Director of Operations)
Business Started:	9/1/2001
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Gary J. Burdick (CEO/Partner)

Sheila Cheshier (Client Services)

Daniel Eder (President/Partner)

Other Categories:

Accounting and Bookkeeping Services

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