DeVry Institute ratings, reviews and complaints - Vocational Schools

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against DeVry Institute closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing educational services.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company is headquartered out of our service area. To file a complaint or obtain a report, please contact the BBB of Chicago & Northern Ilinois by writing to 330 North Wabash, Suite 2006, Chicago IL 60611-7621. You may reach them by phone at (312) 832-0500 or via email info@chicago.bbb.org or by visiting their website; www.chicago.bbb.org

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

DeVry Institute Of Technology

Websites:
There are no additional web sites.

Contacts:

Kathy Chabez (Service Center Solutions Manager)

Patricia Duncan (Director - Regulatory Compliance)

Addresses:

12801 Cross Road Parkway, City Of Industry, CA, 91746

3880 Kilroy Airport Parkway, Long Beach, CA, 90806-2449

Reputation Report

DeVry Institute

Complaints and Resolutions

Other Information