Find a reputable business?

Reputation Report

Diamond Housing Associates

308 inquiries |
Convention and Meeting Planners

File Complaint

3044 Winfield Avenue
La Verne, CA 91750-3696 | Get Directions

(909) 622-3400

http://www.diamondhousing.org

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 5 reviews.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/14/2014 Stuart S.

Our priority vendor for lodgings and accommodations.

Our company, Beta Industries, Carlstadt, NJ, has booked with Diamond Housing Associates consecutively for the past five years whenever we are looking for superior hotel accommodations at preferred rates. As a company with more than 50 years experience traveling for trade shows and conferences, Diamond Housing's attentive service and attention to details such as reserving exactly the rooms we ask for with no surprises or up charges is especially gratifying. Our repeated positive experience with Diamond Housing have made them our priority vendor for lodgings and accommodations and we wish them much continued and well earned success.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Diamond Housing Associates closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Diamond Housing Associates is a premier wholesale outlet for hotel arrangements, handle all business accomodations for corporate conventions, business seminars, grand openings, and more!

Primary Contact:	Blake Lee Sterkel (Corporate Housing Director)
Business Started:	7/27/2010
Social:

Interested in Diamond Housing Associates?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Customer Service

Other Categories:

Event Planners

Addresses:

5731 Valerie Way, San Bernardino, CA, 92407

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile