Digital Resources, Inc. ratings, reviews and complaints - Other Wholesalers and Distributors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Digital Resources, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is distributor of medical billing systems.

Primary Contact:	Anthony Trutanich (Owner)
Business Started:	2/1/1994
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The company advertises in the help wanted sections of newspapers nationwide, offering computer work for a $98 fee. In reality, it only sells a computer diskette. Recent reports are that the company is advertising medical billing job opportunites and claiming they will train. The training is actually a computer tutorial. Company is charging $149.00 for the opportunity and company is claiming you can make $10 to $12 an hour. The company claims diskettes must be used for 90 days before a refund request will be considered. The fact that the diskettes are not as advertised or represented has been ignored by the company. The company's address is a mail drop box and therefore direct contact with company personnel is impossible.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Corporate Service Service Group

Infinity

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

Digital Resources, Inc.

Complaints and Resolutions

Other Information