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Dillons Food Store

61 inquiries |
Independent Grocery Stores

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725 East 4th Avenue
Hutchinson , KS 67501 | Get Directions

(620) 662-3316

https://www.dillons.com/stores...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/11/2022 James N.

I want crystal fired she is the manager of deli if there policy is customers are always rite then cooperate would fire her

On 1/1/2022 I went shopping at Dillons on 4th Street and I went to get a full box of gizzards and the lady named crystal gave me a massive attitude cause she hurried up and closed down deli at so I couldn't get my my gizzard's she knew I was coming in when the employee Kylie got of work at 6 I didn't get my full box of gizzards if the dillonss has a customer is always right policy cooperate would not fire her and crystal says she can't be fired cause she has worked there long time and I told cooperate that I wanted crystal to be domoted or fired I told cooperate I wanted to be contacted when she's demoted or fired cause I don't deal with attitudes period from no one I don't care who they are I found out today they won't do anything about her

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Dillons Food Store closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is independent grocery stores.

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Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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