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Divorce Place, Inc.

2,865 inquiries |
Internet Services

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92 Argonaut, Suite 200
Aliso Viejo, CA 92656 | Get Directions

(800) 604-2860

http://www.mydivorcepapers.com

Monday - Friday: 6am - 8pm
Saturday - Sunday: 8am - 5pm

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/11/2017 mike w.

horrible customer service

be very careful. was told I could file in my county and paid for a service. a week later no response on paperwork and when I called to check they could not file in my county. was told 3-7 days for refund, then 10 days and then it was 15 days. 21 days and still no refund. cant speak to the people that handle the refunds. blaming it on my bank. asked if they wanted a three way conversation with my bank and they refused. promised call backs and emails with no response as of yet. Sad they take advantage of people and vets in need of help. Stay away from this company.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Divorce Place, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Our online Divorce Forms Preparation service is designed to make the entire process of getting a divorce not only easy but also affordable.

Primary Contact:	Heather Stacey
Business Started:	4/1/2002
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

My Divorce Papers

Websites:
There are no additional web sites.

Contacts:

Jason McClain (CEO)

First Name:

Last Name:

Email Address:

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