43 inquiries | General Auto Repair Services
(302) 322-0606
Company Rating
B
Customer Reviews
based on 1 review.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
be investigated and held accountable for shady practices.
My car was sent there for diagnosis and repair. The shop made a diagnosis and supposedly fixed the problem. Upon retrieving the car it displayed the same symptoms. The shop said to bring it back. Before I could it broke down again. I returned it to the shop only to be told the next day that they saw no codes or check engine light just a dead battery. They subsequently made a new partial diagnosis but said they weren't sure. Eventually my car dealership had to pay them for storage and towing as I couldn't pay their charge, in order to get my car back. Upon retrieving my car the owner was rude, condescending and unprofessional. My car is still not fixed. My dealership is going to look at it now costing me more time and money. They also charged me for things not covered by my warranty. That covers $400. My warrant company reimbursed 1,800 dollars.
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BCA's Summary and Analysis:
We have received no complaints against this company.
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Company Info
This company's business provides general auto repair services.
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Licensing
Companies offering to perform automotive repair are required to be licensed with the California Bureau of Automotive Repair. For the most up-to-date information regarding license status, consumers may contact the Bureau of Automotive Repair by calling (800) 952-5210 or visiting their website at www.autorepair.ca.gov.For businesses outside of California, please check with the agency that regulates this industry.
BCA has no information regarding government actions at this time.
California law affords you certain rights when you have repairs made to your automobile. Repair shops are required to display a sign informing you of these rights. They include, for example, the right to a written repair estimate, to a detailed invoice of labor and parts, and to the return of any parts replaced, provided you request the return at the time you order the work and provided that your warranty does not require that the be returned to the manufacturer.A repair service may not perform repairs beyond those listed in the estimate without your authorization. However, if they have to tear down a component to give you an estimate, you may have to pay for the labor to tear it down and reassemble it. You will know beforehand, though, what the charge for that will be. You should never sign a blank work order, and a reputable dealer will not ask you to.For businesses outside of California, please check with the agency that regulates this industry.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
DBAs:There are no additional DBAs.
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Contacts:There are no additional contacts.
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