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DLH Tax and Bookkeeping Services

572 inquiries |
Tax Preparation Services

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3105 West Marshall Street Suite 214
Richmond, VA 23230 | Get Directions

(804) 303-8105

http://www.dlhtaxandbookkeepin...

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/9/2015 Robert H.

DLH Tax and Bookkeeping Service provides my family with outstanding service each year.

DLH Tax and Bookkeeping Service provides my family with outstanding service each year.They are always ready to take us when we arrive for our appointment and take lots of time making sure we understand the filing process while they are working on our file. We are always provided with our tax folder before we leave the office and know what our outcome is. My wife and I really do appreciate the professionalism and friendly environment that DLH provides. Thank you Derrick Hall for always being able to answer our questions and for providing great service.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against DLH Tax and Bookkeeping Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

DLH Tax and Bookkeeping Services is providing tax preparation services.

Primary Contact:	Darrick Hall (Owner)
Business Started:	5/28/2009
Social:

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Licensing

This company may be required to be licensed or registered for the services they provide. To check the status of this companyÃ¢â‚¬â„¢s license or registration please contact Virginia Board of Accountancy at http://www.boa.virginia.gov/ or call (804) 367-8505.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Accounting and Bookkeeping Services

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