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Dollar General

  12 inquiries |
Discount Department Stores

26960 Lahser Road
Southfield, MI 48034-6250
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(248) 827-1646

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/28/2018

The Store in general is very unkempt, prices and location of items is barely ever correct.

1. Each time I go to this store, I am either told the wrong section to find my daily. B-12(10,000) liquid vitamin bottles, or they are out. Later I find it in a different section, usually at the checkout. Upon notification, they become very argumentative and say I am just complaining. 2. My dog's Adult Pedigree Choice Cuts packets of food have been ordered for one month or more, it is still not on the shelf. I ask about it often with the reply the Truck will be here Tuesday or Wednesday then we'll put it out. The employees are like young college student ages. They just seem not to care about the customers. 3. The shelves are never fully stocked. There are unstocked boxes all over. You have to push shelving carts of stock (very heavy)to the side. 4. The Store in general is very unkempt, prices and location of items is barely ever correct. I would like for Dollar General to have competent staff to help with location of items. When things are requested, order them and then let the customers know where items are located.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Dollar General closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is discount store.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.