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Dollar General

43 inquiries |
Discount Department Stores

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904 East Church Street
Cherryville, NC 28021 | Get Directions

(980) 595-2028

http://www.dollargeneral.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/28/2019 Danielle M.

I love the store location. And it's been Remolded. Very awesome. Love it Just need to teach them how to order. And show kindness to their custom

First of all: evertime I go to the store. Just for example; reg. m&m"s- not a sm. Pack but a larger size. They would say we're out. They always out. And they even remodeled the store. I like it. It's very nice. They don't carry enough sundrops and diet sundrop. And other items also. Too many to mention. They had them b4. Cause I bought them there. They are always out. They need take the time and order what they need. It is very convenient for a lot of us around here it is less than a block away. I can even walk there. But, Just about stop going there. So I Go on down the road to Walmart. about a mile away to shop. And the ladies that work there are not too friendly. They have an attitude like they don't want to be there. Need training how to run a store. Or hire more people.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Dollar General closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is discount department stores.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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