Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/6/2020 BEATRICE E.

The line was long, with 1 register open.

First of all i love dollar tree keeps me afloat on fixed income..Ok store # 2540.. .2313 sw military dr.....Jan 4 2020. So when i walked in there was a line from register to almost the back of store 1 cashier..People upset could see it on there faces. So i heard on intercom cry for help at register i was almost done .So walking to register noticed 3 people at register .So store is pretty busy i walk up to register i think manager said sorry this register closed (i think manager she went straight to office and shut door) and register next to her closing also she said first register only open and mind you store busy.. Line is getting longer and 1 register open line is like when i first walked in..Ok 2 employees in back chit chatting and manager in office..I get to register poor cashier turns out to be first day just learning trying to be quick trying to not be a nervous wreck..I asked for name of manger but cashier first day didn't really know ...Please do something about this especially the woman so called supervisor or manager..So many people walking out and complaining.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Dollar Tree # 2540 closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a discount variety store.

Primary Contact:
Business Started:	N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Dollar Tree # 2540?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile