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Donatos

  59 inquiries |
Full Service Restaurants

1366 Oakland Park Avenue
Columbus , OH 43224
| Get Directions

(614) 262-0840

http://donatos.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/22/2022

I made an order on line and was called shortly after to be told they where only taking cards and no cash. When I asked the women why they wasn't taking cash she hung up on me. I called back and asked for the manager who turned out to be the same women Jamie. When I asked for her supervisors number she kept saying she was the manager. When I told her that I will just come to her store in the morning and get it from that manager she then told me I didn't have a car. Assuming that because I chose delivery. I then stated that I did have a car and could come to her store right then if I wanted to but it was fine since I can and will contact corporate or even the CEO of I needed to and I then hung up the phone. Needless to say my food I ordered never came. I have never in my life been so disrespected by someone managing other people and will continue to contact who ever I have to until Jamie the manager is let go from her job. She shouldn't be allowed to treat customers or any people that way and still get paid for her job. Email I received from complaints march 20th: Maybe the real reason the manager thought that you did not have a car, was because she thought you were not old enough to drive. That is what happens when you behave like a child. They think that you are a child. They do not take cash, how hard is that to understand?

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Donatos closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is full service restaurants.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.