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Dowdy Heating & Cooling, LLC

1,469 inquiries |
Air Conditioning & Heating Contractors

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53 Rose Circle
Meridian, ID 83642 | Get Directions

(208) 922-4645

http://www.dowdyheatingandcool...

Monday-Friday 8:00 am – 5:00pm Weekends/Holidays/AfterHour 24/hrEmergency Services

Company Rating

AAA

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Customer Reviews

based on 45 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/23/2020 Thomas R.

Oh my gosh! Finally found and honest heating and air company.

Oh my gosh! Finally found and honest heating and air company. After 7 years of bad service I tried Dowdy. So refreshing! For seven years in a row I was told my system was on it's last leg. Dowdy came out, tuned up, said it's a high quality trane system and will last for years. When I buy new, it will be from Dowdy.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Dowdy Heating & Cooling, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Dowdy Heating and Cooling LLC specializes in residential heating, air conditioning repair and installations as well as water heater installations.

Primary Contact:	Stephanie Baird (Owner)
Business Started:	11/21/2003
Social:

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Licensing

This company may be required to be licensed or registered for the services they provide. To check the status of this company's license or registration please contact the Idaho Division of Building Safety at www.dbs.idaho.gov or call (800) 955-3044. This company's license number is HVC-C-4218.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Dowdy Heating and Cooling, LLC

Websites:

Contacts:

Support

Alex Conger (Owner)

Jamie Nonemaker (Marketing Director)

Other Categories:

Ventilating Contractors

Water Heater Repair Services

Addresses:

, Meridian, ID, 83642

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