Downing Plumbing

I want the public to know of the unfair pricing

Grossly overpricing! Having a problem with my sprayer on my kitchen sink sprayer; I made a called for service. Service person came out evaluated the problem and stated I needed to replace my faucet; went to his truck to get estimates for the job. He returned with a sheet, with three (3) choices of replacement faucets. All of which were very expensive... 1. $ 498.00 2. $ 568.00 3. $768.00 (this one was just like I had in my home) I have a home warranty policy. My adjuster informed me that their pricing was out of line with industry billing; and requested an itemize statement. Downing produced the itemized list to my warranty company. I decided to do my own checking and was told by the customer service department of Delta, the manufacturer. The prices for each faucet was approximately $100... #1 $109.00, #2 $91.84, #3 $98.67. When discussing this price difference their response was it is the suppliers cost. I find that excuse to be disingenuous. I want the public to know of the unfair pricing that this company puts on people and encourage people not to use their service

Read More