Dr. Bold ratings, reviews and complaints - Optometrists

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Dr. Bold closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Dr. Michael S. Bold, OD offers comprehensive eye exams, laser correction and 3,000 different types of glasses to choose from that will meet your budget with convenient locations in La Palma and Newport Beach.

Primary Contact:	Michael Bold (Optometrist)
Business Started:	8/1/1993
Social:

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Licensing

California Board of Optometry

Verified License

License Number: 10072
Status: Renewed

In California, Optometrists are required to be licensed by the California Board of Optometry. For the most up-to-date information regarding licensing status, consumers may contact the California Board of Optometry by calling (916) 575-7170 or (866) 585-2666, or by visiting their website at http://www.optometry.ca.gov

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Bold Optometry

Dr. Michael Bold

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Opticians and Optical Services

Reputation Report

Dr. Bold

Complaints and Resolutions

Other Information