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Dr. Jonah Flowers

  76 inquiries |
Medical Clinics

155 Kingsley Lane. Suite 400
Norfolk , VA 23505
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(757) 278-2240

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/6/2018

My 85 year old mother's doctor closed her office and my mother had to find a new physician. We chose Dr Flowers and our nightmare began. At her first visit my mother sat for nearly 4 1/2 hours waiting for the doctor. When my mother's caretaker asked if there had been an emergency, reasoning that was why there was an absurd wait, she was the norm. There was pure chaos in the entire visit even down to continuing my mother's physical therapy. After that I had decided I would find a different doctor for my mother but the issues did not end with that visit. About a week later, my caretaker takes my mother to her PT and the staff had been told by Dr. Flowers office that my mother was dead. To say the least this was a surprise since my mother was alive a well. The PT staff were so upset. Then I, her daughter got a call from Dr. Flowers office asking if my mother was dead? I was absolutely furious and said this had better be fixed right now. Unfortunately after being promised it would be fixed over and over again we continued to find out they had not fixed it. The final blow was when my mother was rushed to the hospital, a hospital my mother had gone to for years. They could not check her In Or treat her because Dr. Flowers had sent her records as deceased. There was my mother, needing medical help, and she could not be treated after being promised that they could not tell anyone she was deceased without a death certificate. AND THERE WAS NO DEATH CERTIFICATE! This

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Dr. Jonah Flowers closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is medical clinics.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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