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Dunkin Donuts

  186 inquiries |
Coffee Shops

3369 Broadway
New York , NY 10031
| Get Directions

(646) 368-5127

http://www.dunkindonuts.com

Company Rating

BB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/20/2021

Improve customer service and food handling

I purchase latte from Dunkin donuts and the co worker was serving me poor customer service, bad food handling contamination, and not fixing food properly, and poorly cleanliness. When I explain to her that I want fresh one she was yelling and arguing with me. She refuses to fix my order correct. This has happen more than five times. I contacted customer care and explain to them as well.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Dunkin Donuts closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a donut & coffee shop.

Primary Contact:
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

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