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E-Z Mart

11 inquiries |
Convenience Stores

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1321 South Main Street
Little Rock, AR 72202-5033 | Get Directions

(501) 372-2238

http://www.gpminvestments.com

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/20/2019 Cecil B.

I like to see cashier Dustin terminated.

On the 18th day of August I went into E-Z Mart at 1321 main Street Little Rock Arkansas to buy cigarettes and a fountain drink. Wendy was in the process of shift change and cashier Dustin was coming on. As I took my sunglasses off to readjust them onto my hat, Dustin looked at me and barked at me. He was being very rude and hateful to me, but he has homeless people, when he working, walk out with drinks without paying for them. He doesn't call the police on them but yet will chase me around the building like I stole something. He's very rude and hateful to me, I have served 19 years United States Marine corp. but it okay for homeless people to walk out with food, cigarettes, and drinks yet he treats paying customers like garbage. Also I have filled out application and come find out I found my application balled up outside on the ground and he has threw it away so I had to go online to fill out app new application so I really feel in their racial issue going on there.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against E-Z Mart closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company is a convenience store.

Primary Contact:	General Counsel
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

E Z Mart Stores

E- Z Mart 617

GPM Investments, LLC

Websites:
There are no additional web sites.

Contacts:

Teresa Winsdade (Manager)

Addresses:

8565 Magellan Parkway Suite 400, Richmond, VA, 23227

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