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Econo Lodge

61 inquiries |
Hotels

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515 South Avenue
Bradford, PA 16701-3974 | Get Directions

(814) 362-4511

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/22/2019 Jane S.

They need to fix the place up.

When we stayed there, the rooms were worn down. Indian man at desk was not even on the property. I got to my room I paid for and there were exposed wires to the air conditioning for me to get zapped. Outlets were not even covered. Bed broke , shower rod broke and it hit my head when I pulled the curtain over to shower. Room phone doesn't work to call out. Mold, bugs, ceiling falling in. Went down to use restaurant, but that was a. big mistake. BLACK MOLD ALL OVER DOWN THERE. ceiling caving in, dead rodents, sewer coming up from floor. A woman, man, a little girl , and a little boy cleaning rooms. When I asked her if they run the place she said no just she works there. The Indian man doesn't pay her family for working there. Pot holes all over, front of building caved in.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Econo Lodge closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a hotel.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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