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Econo Lodge

  28 inquiries |
Motels

624 Decatur Hwy.
Fultondale, AL 35068
| Get Directions

(205) 874-9689

https://www.choicehotels.com/a...

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/7/2020

They were rude and never cleaned room or brought clean towels

Owner called me a liar. i paid for two nights in person. Then the next two nights I paid by telephone. I called the third night by phone to pay for another night. Owner said they did not accept payment over phone. I said yes you did previously. So I drove to hotel to pay and I told her once again I did pay over phone two nights before. She said no U didn't. I said why would I lie? She said you are a liar. I said it is unprofessional to call your customers liar. She said you are liar get out of my hotel . You got 20 minutes to get out. They were rude and never cleaned room or brought clean towels. Pool was green. Why would I lie over how I paid. Does not even make sense!!!!!! I think they should apologize for calling a paying customer and liar . Why would I lie over how I paid. Why would they lie over how they accepted my payment.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Econo Lodge closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a motel.

Primary Contact: General Manager
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.