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Economy Auto Mart

26 inquiries |
Used Car Dealers

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3333 North Western Avenue
Chicago, IL 60618-6212 | Get Directions

(773) 348-6263

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/27/2020 Christopher R.

lied to misled deceive for a sale

Recently went to economy auto per my lawyer to purchase a car I was given an approval for 2017 Buick Encore I signed for surrender my current car in my bankruptcy chapter 7 it down 800. Then the check engine light came on the dash I reported it then my lower back started to bother so I called and asked to switch into a different car but Michelle the finance manager assured it was a good car then I filed my complaint because it became a big issue to switch to another car then 4 day's later I was told to come to switch the car only to be told we can't get I finance because I wrote a complaint and the owner view them my deal was cancel after I gave up my car for the car with economy auto only to be lied to betray by Michelle and her staff I receive my funds back yet I have no vehicle and could lose my job. Trusting Michelle and her staff I was left on the street with no car and had to call someone to give me a ride home after my car deal was cancelled because the car was too small and the check engine light was on no customer should be lied to misled deceive for a sale then everything taken away out of spite leaving that customer with nothing

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Economy Auto Mart closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a used car dealership.

Primary Contact:	Myron Androw (President)
Business Started:	N/A
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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There are no additional DBAs.

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Contacts:
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