Edelweiss Flower Boutique ratings, reviews and complaints - Florists Retail

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Edelweiss Flower Boutique closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Our company is family owned and operated. We have a full service master florist, 20+ years of professional design experience, 100% customer satisfaction and delivery 6 days a week.

Primary Contact:	E.S. Seije (Owner)
Business Started:	8/25/1995
Social:

About Edelweiss Flower Boutique

We have served the Greater Los Angeles areas for over 25 years; this flower shop has been consistently operating from the same location since 1946. We are award-winning florist published in many magazines (Flowers&, Bride & Bloom, Teen Prom Mazazine,etc and many more. Our work has been showcased at the various Oscar Parties, Entertainment Industry events and Galas. We do flowers for all occasions, birthdays, anniversaries, new baby, weddings and sympathies and of course just because...!

We carry flowers from all over the world, but we try our best to buy Californian-grown from select growers that take pride in their products. Most of our fresh cut flowers & plants are Californian Grown!

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Websites:
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