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Eden Tropics

316 inquiries |
Fruits and Vegetables Retail

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27315 Carancho Road
Temecula, CA 92590 | Get Directions

http://edentropics.com/

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Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/27/2016 mike h.

This is not a real butcher and meat packer!

. . Bought a half cow and full lamb "Customer Special" for $999. . -The meat is not vacuum packed it is merely in a plastic bag. -The plastic bags are very poorly marked. -The cuts are not traditional at all, like a real butcher certified by the USDA would do. -The meat is not aged at all it is "fresh" and is dripping with blood. -The meat packages leaked bloody fluid. -The lamb packages were not marked at all. -It was less than 150 pounds of meat total and a heavy box of big bone. -None of the un-choice cuts were grinded into burger. -The meat is "halal", which means the animal was supposedly slaughtered in a humane manner (probably throat slit). -The "included" special box of fruits was not included at all, but I was permitted to pick and carry some unripe apples or unripe pears off of a tree. I would never buy from this place again!! .

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Eden Tropics closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Eden Tropics offers fresh tropical fruits, gift baskets, organic grass fed beef lamb and goat meat. Huge savings.

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Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Meat Wholesale

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