Ed's USA Auto Rentals

Worse place to buy a car. Money hungry and sells junk. Will remove when you take back the garbage and give my deposit back.

I purchased a 2008 Chrysler town and country on 11/3/17 with $1500 down deposit. On 11/13/17 the van needed $1094.33 worth of work done on it because as me and my family was on I80 the calibers locked up causing the van to smoke and almost caught fire. They replace the rotor the tire sensor and the caliber. On 11/21/17 back in the shop again the left outer tire rod an alignment breaks grinding when driving. Total work $1178.85 11/30/17 Back again the left front strut 2 front rotors sliding doors don't work my daughter almost got her hand caught in there. $566.61. On 12/14/17 I was told my van wasn't fixable so I asked for my $1500 deposit back because of all I went threw Diana told me no I had to pretty much settle for something else . I felt I was treated unfair because I came there to get a van that fits my family my 3 kids are all tall so to get into the Mazda cx9 that they gave me was not suitable for my family but I pretty much had no choice in the matter due to them not wanting to give me my money back . Keep in mind I paid all my payments on time on this as all this was going on. Well the Mazda as I'm on I81 driving back to home there is absolutely no heat it was coming out and then stopped all cold air in the winter time . Had to keep pulling over to clean my windows. Well the Mazda needed a blow motor oil pressure switch and a new filter. On 1/3/18 Me and my kids where on I81 and at 65 mph the car just shut off causing the tractor trailer to swerve into the other lane just missing the car this could have turned out very bad . I called eds auto and they told me well it's almost time for us to leave we can't really do anything until the next day I said so what am I got to do they said pay to have it towed I had to pay to have it towed because my insurance only covered so much then I had to find someone to come get my kids before the tow truck would even take the car.The next day they told me oh sorry but there wasnt much we could have done. Couple of days later I got a call and was told the motor went in the Mazda. So I mentioned again about getting my money back was told no. I said so what am I to do they said they will fix the Mazda and I can keep driving the rental mean while I'm still paying my bi weekly payments on time. A couple of days later I was on the site and I noticed the 08 van I had was back on the site so I called and I asked how is that possible I was told it was fixed. Really then why wasn't it given back to me then? So I asked to speak to the owner never happened the next call I got was we can switch you back into the van I got the van back and still have problems with it. When I mention it I'm told I'm an unsatisfied customer not true I trusted them and this is what I been going threw I have all the paperwork and slips for the couple of rentals . I feel like i taken advantage of and should have been refunded my deposit to go else where. They are money hungry and if your payment is 1 day late they nag you for 25 fee.

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