Education Direct, a Thompson Company

Education Direct offers distance education courses at both the secondary and post secondary level and is licensed by the Pennsylvania State Board of Private Licensed Schools and accredited by the Distance Education and Training Council on Washington, DC. This company purchased Harcourt Learning Direct, formerly known as ICS Learning Systems. This company is located outside of our service area. According to the Better Business Bureau of Scranton, PA this company is a member of that BBB, which means it supports the Bureau's services to the public and meets their membership standards. This company has agreed to use special procedures including mediation and arbitration if necessary to resolve complaints. Education Direct has responded to any complaint processed by the Bureau in it's three year reporting period. The number of complaints are not unusual for a company in this industry. The company addresses the disputed issues and attempted to resolve the complaints, but a few remain dissatisfied. Most of the complaints concerned credit, cancellation, or billing disputes. To obtain a current report on the company or to file a complaint you may contact the BBB in Scranton at 4099 Birney Avenue Moosic, PA 18507. You may call the BBB at (570) 342-5100 or visit their website at www.nepa.bbb.org.