Elana M. Mitchell CPA, Inc. ratings, reviews and complaints - Certified Public Accountants

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Elana M. Mitchell CPA, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Elana M. Mitchell CPA, Inc. provides certified accounting services.

Primary Contact:	Elana Mitchell (President)
Business Started:	1/3/2002
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

Agency: California Board of Accountancy
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On August 25, 2009, the California Board of Accountancy ("Board") filed a Default Decision and Order against Elana Mae Mitchell, CPA, Inc. ("Mitchell") for violations of Business and Professions Codes. The Board charges Mitchell and her firm with engaging in the practice of public accountancy without valid permits. In addition, Mitchell was cited for failing to respond to the Board's inquiries. The Boar's Citations required payment of fines. Mitchell and her firm submitted renewal applications that could not be processed without resolving the outstanding fines. Michell submitted the renewal application and check to pay the outstanding fines. The check was returned for insufficient funds. The administrative finess assessed remain outstanding.

The Board Ordered that the Certified Public Accountant Certificate and the Certified Public Accountancy Corporation Certificate issued to Mitchell and her firm revoked. This Decision became effective on January 29, 2010.

Date of Action: 1/29/2010

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Elana Mae Mitchell

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

7755 Center Avenue Suite 1100, Huntington Beach, CA, 92647

Reputation Report

Elana M. Mitchell CPA, Inc.

Complaints and Resolutions

Other Information