Elite Consulting Service ratings, reviews and complaints - Student Loan Consolidation

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Elite Consulting Service closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing student loan consolidation.

Primary Contact:	Michael Ratcliff (Owner)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Please note the following regarding this company: On September 25, 2017, this and related companies were sued by the Federal Trade Commission for practices related to their student loan debt relief operation. The United States District Court has entered Preliminary Injunctions and appointed a Receiver to take possession and control of these businesses. The Receiver will NOT resume operations. We recommend that you immediately contact your student loan servicer to determine the status of your loan. A list of student loan servicers can be found at: https://studentloans.gov/myDirectLoan/additionalInformation.action. Whether any refunds will be available to customers will not be known until the case is fully resolved, which will take months, at a minimum. The Receiver has established a webpage with information about the lawsuit which will be periodically updated. http://regulatoryresolutions.com/case/federal-trade-commission-v-alliance-document-preparation-llc-et-al/.