Elocal Listing LLC ratings, reviews and complaints - Search Engine Optimization

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants generally allege that they are dissatisfied with the results of the company’s performance to either place them or to increase their ranking on various search engine results. A few customers complain that they were charged after cancellation.

The company generally responds to complaints by offering explanations of their services and that listings or increased rankings are improved over time and vary from search engine to search engine. In most cases the company agrees to issue full or partial refunds, cancel contracts, or offer discounts and in a few cases continues services.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Elocal Listing LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Affordable Internet Marketing for Small and Medium-Sized Businesses

Primary Contact:	Tanya Ransdell (Compliance Manager )
Business Started:	5/1/2007
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Search Initiatives, LLC

Websites:
There are no additional web sites.

Contacts:

Carol Lee Collins (Director of Product Quality)

Other Categories:

Internet Advertising Services

Reputation Report

Elocal Listing LLC

Complaints and Resolutions

Other Information