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Elvis Deli Grocery & Grill

  30 inquiries |
Fast Food Restaurants

430 Grand Concourse
The Bronx, NY 10451
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(718) 708-5944

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/12/2019

Owner is very rude to customers.

I am a College student. I usually grab breakfast, then head to class. The owners wife is usually very pleasant, and I hate to do this to her. But you can tell she has no say so, in how he treats women or an upset paying customer. The first incident, I was looked over a few times, meaning he was skipping me. Taking other people's orders. I went to say something and was screamed at. I decided to leave the coffee I was about to purchase along with my bagel. That I now did not have the appetite for. The next incident, the wife takes my order, this "man" says to her in Spanish, that he will not be taking the morenas order. Thinking I only spoke one language, I spoke up. I asked what was the problem? Again with this nasty attitude , he starts to tell and threaten me with police. again, I said as a customer who spends ten dollars a day, you can't try and talk properly. He insisted on telling his wife to call the cops. I was shaken and visibly upset. I'm a young black women and this will not stop. The treatment has to be an issue. I did not know that you can pick who you want to serve, based off of heritage or background. I know it's their business, but there has to be a way, to help the ones spending our money in these establishments. Just because you're in a certain party of the borough ( hood) does not mean you can tell and argue with customers. I also should not be threatened as I try to make a complaint.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Elvis Deli Grocery & Grill closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is fast food restaurants.

Primary Contact: Owner
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Websites:
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