eMed Claims ratings, reviews and complaints - Work-At-Home Business Opportunities

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege misrepresentation of the offer. They complain that the contents of the start-up package is not as advertised, and does not provide sufficient resources to start a business. Other complainants allege the company fails to maintain adequate technical support, or that information on the doctor' lists provided was outdated, or was not in their area. The company responds to some complaints by disputing allegations, and generally denying refunds. They claim that lists of doctors provided are made available via the Freedom of Information Act's list of medicare providers in their area, and accuracy of all listings cannot be guaranteed. Other complaints remain unanswered.

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Complaint Closing Statistics

0 complaints against eMed Claims closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is offering a work at home offer for medical claims.

Primary Contact:	Carlos Shelton (Manager)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company advertises in "help wanted" sections of newspapers nationwide, offering PC owners the opportunity to start a home based business in the medical billing industry. Startup costs associated with the offer may vary. In reality, they are a software sales company, selling computer diskettes and manuals. This firm is not actually directly offering employment. We believe its advertising practices are deceptive and misleading. When considering offers of this nature, we advise against paying by check or money order. We also believe it is a mistake to place too much reliance on the company's money back guarantee or refund policy. Our experience with other companies shows that the companies do not honor their guarantees and often fail to make refunds. If you decide to purchase the software, we strongly suggest that you pay by credit card. If the company fails to live up to its committment, the charge can be disputed. Remember, that none of the companies provide doctors as clients for their service. It is up to the buyer of the software to find clients for their business.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Owner

Addresses:

32742 Alipaz Street Unit 146, San Juan Capistrano, CA, 92675

34085 Pacific Coast Highway, Dana Point, CA, 92629

Reputation Report

eMed Claims

Complaints and Resolutions

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