Emmons Roof Service, Inc. ratings, reviews and complaints - Roof Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Emmons Roof Service, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Emmons Roof Service, Inc. provides excellent roofing services including tile and shingles to meet all your roofing needs. Our experienced field personnel continually update their training in state of the art roofing applications.

Primary Contact:	Robert Emmons (President)
Business Started:	7/3/1991
Social:

About Emmons Roof Service, Inc.

Emmons Roof Service is a leading Commercial Roofing Company located in Southern California and was founded in 1991. As a premier California Commercial Roofing Company our purpose is to not only provide commercial and industrial roofing products and services for California businesses, but to also work with them to help them keep their time, budget and quality concerns at the forefront.

As a premier California Commercial Roofing Company we are also an approved applicator for all of the major roof systems and we are able to install all of the new and varied roof systems such as built-up (BUR), modified asphalt membranes, torch applied membrane, roof coating systems and single ply rubber systems.

Emmons Roof Service has also pioneered the field of roof restoration, enabling us to apply new roof coating systems over the existing roof membrane. This saves the customer the cost of roof membrane removal along with the inconvenience caused by roof demolition and more.

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Licensing

California State Contractors License Board

Verified License

License Number: 638856
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Crystal Caparco (Office Manager)

Customer Service

Addresses:

17901 Arenth Avenue, City of Industry, CA, 91748-1128

223 Erie Street, Pomona, CA, 91768

P.O. Box 1150, Pomona, CA, 91769

Reputation Report

Emmons Roof Service, Inc.

Complaints and Resolutions

Other Information