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Empire Remodeling & Design, Inc

772 inquiries |
General Building Contractors

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5658 Sepulveda Blvd. Suite 201
Sherman Oaks, CA 91411 | Get Directions

(888) 443-5557

http://www.empireremodel.com

Please contact the business to schedule an appointment.

Company Rating

AAA

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Customer Reviews

based on 8 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/21/2018 Linda W.

Amazing House Remodeling!

From the first time I saw them I knew I would love them. Everyone is super friendly, happy and helpful. This company follows up on everything that I am requesting. The work is just top notch. I am speechless. We started with the deck and windows for the house. We replaced the existing deck to timbertech, replaced all windows in the house to plygem which is amazing quality. We continued to stucco on the house and heat reflective coating which is this special exterior paint. We continued to do the roof and then added solar panels. I am not paying electricity, what's better than that!!! They installed for us two patio covers, one in the front and one in the back. Solved all my water problems and it looks fabulous. We continued to remodel both bathrooms and upgrade the kitchen. I am in awe!!! My master bath is bigger, I have a bench in my shower and everything is amazing. These people are professional, personable, they have the right people for the right job. My Main Door has been replaced as well from a double door to a single door with windows on the side and its absolutely beautiful. We are moving on now to do all the landscaping and replacing the fence. I can't let Adam go he is family to me now!!! Never was pressured, they always explained everything, simply a wonderful experience. Love you Adam and Empire for everything!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Empire Remodeling & Design, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Empire Remodeling & Design is a full service family owned construction company trusted by homeowners, designers and architects in Southern California since 2005. We provide all construction solutions at top quality and satisfaction is guaranteed.

Primary Contact:	Adam Kavon (CEO)
Business Started:	9/14/2016
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 1020658
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Yaakov Hagay (Officer)

Other Categories:

Construction and Remodeling Services

Patio Deck Builders