22 inquiries | Tax Preparation Services
Company Rating
AAA
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BCA's Summary and Analysis:
Complainants allege paying for tax services but failing to receive their taxes, inability to retrieve tax documents or being charged $85 for the return of their documents. Some customers complain that they waited for hours to be seen only to be told they could not be helped, even though they had appointments. The company failed to respond to complaints. One complainant did state that they resolved their issue with the company.
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Company Info
This company is providing income tax services.
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Licensing
California law requires tax preparers to register with the California Tax Education Council, (CTEC) and to post bond in the amount of $5,000.To verify registration status, contact the CTEC by writing to, P.O. Box 2890, Sacramento, CA 95812-2890, or call (877) 850-2832, or send an email to info@ctec.org. The CTEC also maintains a website for online searches at https://www.ctec.org/payer/content.aspx?contentid=5 For businesses outside of California, please check with the agency that regulates this industry.
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