1,011 inquiries | Homeowner Insurance and Warranty Services
(888) 512-4204
http://www.erenterplan.com
Contact us at (888) 512-4204 for hours
Company Rating
AAA
Customer Reviews
based on 2 reviews.
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Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
Confirm Policy Cancellation Or They Will Keep Charging
Moved into my apartment and obtained renter's insurance through eRenterPlan, per the property management's requirement. Three months into my lease, my apartment flooded and became uninhabitable. By month's end, I moved out what could be salvaged and threw out what could not. I contacted eRenterPlan to file a claim and they forwarded me to the insurance provider (American National) whom they brokered the policy to. Unbeknownst to me, there is no communication/updates made between the insurance company and eRenterPlan during the claim process despite the insurer being the only point of contact once a claim is made. I notified the insurer of having moved out of the apartment but eRenter continued to charge. HEADS UP, until you directly contact eRenter to request policy cancellation, they will continue to charge and collect via auto-pay. Their company policy is to backdate the cancellation no more than 90 days from the date of official cancellation. Now with Lemonade. Much cheaper for the same coverage.
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BCA's Summary and Analysis:
We have received no complaints against this company.
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Company Info
eRenterPlan was developed and is managed by LeasingDesk, the largest provider of group insurance programs for the multifamily industry.
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Licensing
California Department of Insurance
Verified License
License Number: 0D12126 Status: Active
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