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Executive Inn

  36 inquiries |
Motels

3505 US-259
Kilgore, TX 75662
| Get Directions

(903) 983-1599

http://executiveinnkilgore.com...

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/10/2022

The couple that run this place are abysmal.

The couple that run this place are abysmal. The wife is freaky, nasty and crazy, and she was really nasty and rude to me. I had issues trying to pay to be able to get a room here when I first got here because their card machine wouldn't work for my card. When I finally left the lobby to go and get cash to pay the rent to get the room, she made the guy at the front desk that tried taking my payment lock the door behind me, which was rude with the way she did this. Anyway I got the room but the creepy service from the staff here didn't change. The housekeeper that would come to my room was bossy and nasty, I told her not to just walk in my room if she was to knock at my door and I don't answer, she was too rude. She and the lady that owns the motel would do this everytime to where they would just come in my room if I didn't answer the door right away. The lady owner even came in my room hollering at me and bugging me when I was trying to sleep and wouldn't leave until I responded to her. She did this on more than one occasion. The staff was also nasty. I tried mentioning this to the lady's husband that also owned the motel, and he didn't care to do anything about the issue, but wanted to me to leave shortly after explaining the situation. So he did nothing to any of the staff but ended up kicking me out for no reason although I kept everything clean. This was crude treatment from everyone and I wouldn't advise anyone to come here just to deal with trash like this

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Executive Inn closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is motels.

Primary Contact: General Manager
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.