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Express Line

  77 inquiries |
Convenience Stores

1614 Richmond Blvd
Danville , VA 24540
| Get Directions

(434) 799-1220

Company Rating

B

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/28/2023

They have 0 respect to the customers

Every time I go into the store they always staring people down the entire time they're shopping assuming someone is always stealing. It's very very uncomfortable walking in there. The prices of the items in store are way too high and they over tax to make customers pay more than they should and they don't give correct change back. If someone short on change they hold you in the store and try to force you to pay if you don't have it. I've witnessed a few people come in there and they claim the lady owed ¢35 the lady was getting something for someone else and the cashiers tried to take the lady money that wasn't here's to give them and ofc they tried to keep her in the store until she payed but the lady told them over and over the money she had wasn't hers to give them the cashiers still kept trying to take the money from the lady. Another situation I've witnessed was the day the cashiers accused my mother in law of stealing hair clips when she was just regular shopping for her items they tried to hold her in the store to continue to accuse her of stealing. And recently I went to order two hotdogs I go in the store walk to the hand written menu to see how much a hotdog is it says $1.69 for one so I went to the register and told them I would like two hotdogs with everything the lady caught an attitude with me and yelled "?? I'm right here!!??" That made me angry because of her tone of voice after the black lady made the hotdogs it was still cold

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Express Line closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is convenience stores.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.