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EZ IN

26 inquiries |
Gas and Oil Service Stations

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3703 SW Military Drive
San Antonio, TX 78211-3514 | Get Directions

(210) 922-4020

http://www.exxon.com/en/find-s...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/22/2020 GARY S.

I want them to enforce the right for the store not have there beer fridge close so early even if isn't 12:00am yet because that's false advertising.

The store closes there beer fridge early and it's not even 12 o'clock am on weekdays, they are false advertising according to Texas state law beer is prohibit to make sure stores don't sell beer after 12 not before 12 and it wasn't even 12:00am it was 11:44pm and they refused to sell me case of beer. I want this issue resolve this isn't right. I have not seen any other stores stop selling beer so early so why is this particular store doing that I want it to stop 12 o'clock is the cut off time not before.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against EZ IN closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is gas stations.

Primary Contact:	General Manger
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

E Z Mart Stores

E- Z Mart 393

Websites:
There are no additional web sites.

Contacts:

Roland Garza (Manager)

Oralia Sandoval (Manager)

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