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FareGeek, Inc.

  437 inquiries |
Airline Ticket Agencies

1000 North West Street Suite 1200
Wilmington, DE 19801
| Get Directions

(888) 856-9327

http://www.faregeek.com

Contact us at (888) 856-9327 for hours

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/5/2017

If you buy a fare from this company - you are a 'geek'

My husband and I found a flight to the Maldives from Cheapflights, who re-directed me to Faregeek who were offering a return flight from Heathrow Airport from £434.45p each using Qatar Airways. On the way to and from the Maldives, we stopped at Doha. While we were in the Maldives, we contacted Faregeek to enquire if we could stop at Doha on our return journey for a few days. It was eventually confirmed we could change our flight, but would cost £559.60p total to do so for us both. This was an extortionate cost considering we only paid £434.45p each for our original full booking. To have booked using Qatar Airways, we would have paid £711.71p each, which would have now worked out cheaper as they were prepared to change the date for just a small cost. We also changed our date from a Saturday to a Tuesday which was less demanding. How can Faregeek explain such a high charge for changing just one flight date?

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against FareGeek, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

FareGeek, LLC, provides online travel agency services, specializing in discounted airfare offers.

Primary Contact: Service Customer
Business Started: 1/6/2010
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Faregeek
faregeek

Websites:
There are no additional web sites.

Contacts:

Andy Smith (Manager of Operations)
Harish Kumar Gupta (Human Resources)
Peter Wang
Rajan Datta (President)