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Fastlane Automart Inc.

85 inquiries |
Used Car Dealers

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10421 Lorain Avenue
Cleveland , OH 44111 | Get Directions

(216) 941-5559

http://www.fastlaneautomart.co...

Company Rating

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/12/2022 todd m.

bad business

LIARS and very very unprofessional lied about an approval and had me waiting for 4+hours i make 6300 a month its NoWay i wasn't approved for a car on their status then atated i provided fraudulent resident docs when i been at that address since 2012 cars shown and test drove 2011 DURANGO with check engine light and rattling noise 150k miles 2015 CHEROKEE was filthy with cigarette butts all over and ashes and trash on seats and floor 150k miles 2014 CHEROKEE has Engine Light On and stated its a transmission code 150k miles 2017 AUDI Q7 has service code brake light on 150k miles 2015 TRAVERSE service airbag code , passenger window doesnt work and radio they all are bad business and false advertisement stating your income is your credit then ran my credit 7 times again i make $6300/ before taxes monthly .. ITS NO WAY

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Fastlane Automart Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is used car dealers.

Primary Contact:	General Manager
Business Started:	N/A
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
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Websites:
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Contacts:
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