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Fava Roofing

252 inquiries |
Roof Contractors

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2717 East Avenue R-4
Palmdale, CA 93550 | Get Directions

(661) 947-9748

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/19/2016 Josephine J.

Just Horrible/ Please be informed

Absolutely would not recommend this company, job done improperly will not return calls about roofing problems and or his work. I had to hire another roofing Company who inspected the job and it had been done improperly they stated. I had to pay $250.00 to repair interior damage to the ceiling of home because of the work performed by Mr Fava, and hire a licensed Contractor and pay him an additional $550.00 to re do the work properly that I had already paid Frank Fava for already. Called the contracting License board in California, and he has other pending reports against him and his Company they told me. I have now filed my complaint with the Contracting License Board, and a Claim with his Bond Company. I also intend to file a claim in small claims court. Buyer Beware is all I can say here, found other reviews on Google where people have complaints much the same as mine. How is this person allowed to continue to practice in this fashion

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Fava Roofing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing roofing contractors services.

Primary Contact:	Frank Fava (Owner)
Business Started:	1/7/1986
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Licensing

California State Contractors License Board

Verified License

License Number: 485008
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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