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Fearless Clothing Company

216 inquiries |
General Apparel and Accessories Store

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1344 Princeton Street Suite D
Santa Monica, CA 90404 | Get Directions

(999) 999-9999

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/11/2019 Lindsay D.

DO NOT ORDER FROM THIS COMPANY!!!!!!!!!

DO NOT BUY FROM THIS COMPANY!!!!! BEWARE! I purchased a child's costume from them 8 days before Halloween with a guaranteed 2 day shipping. I didn't notice the small print that said it could take a total of 8 days. Sure enough, it arrived in 8 days, 1 day after Halloween. Most normal companies would be understanding that I don't need a 4 year old costume that arrived a day after Halloween (what takes 8 days to ship, anyway!??!). Not this company! Charged me more than 1/3 of cost for "restocking fee." Won't even discuss further. If I had been made aware that it would be late I would have canceled saving them the trouble and cost to ship and found something else for my son. It is a scam and they are NOT customer service oriented.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Fearless Clothing Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is under review

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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There are no additional DBAs.

Websites:
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