Felix International ratings, reviews and complaints - General Building Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants generally allege after paying thousands of dollars for engineering plans or construction remodeling services, the company fails to deliver the plans or complete remodeling contracts.

The company generally responds to complaints by explaining their position or delivering the blueprints.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Felix International closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing drafting and design services and general building services.

Primary Contact:	Philip Felix (President)
Business Started:	8/1/2003
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 835297
Status: Revoked

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Lewis-Felix International, Inc

International Design Services

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Home Designing and Planning Services

Addresses:

177 Riverside Ave #196, Newport Beach, CA, 92663

177 Riverside Avenue #196, Newport Beach, CA, 92663

Reputation Report

Felix International

Complaints and Resolutions

Other Information