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Fire House Subs

  44 inquiries |
Fast Food Restaurants

46 Hudson Plaza, #39A
Fayetteville, GA 30214
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(770) 460-6500

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/17/2020

Poor customer service!

I was in Fire House Subs, waiting for food that had been ordered. I was there for approximately 15 minutes, then suddenly I was asked in a pound tone by the female owner, John go outside, go out the door and wait for your food order. I thought this was a bit peculiar, so I asked her you mean stand outside, and she replied loudly yes. Others in the business looked at me strangely and surprised. I was surprised as well. I understand the precautions of Covid19, but this did not appear to relate to that because she did not apply it to everyone, only me as a black individual. As I did comply and did exit outside, others walked out and asked me, what was that all about, you were here before us, and she did not ask us to leave. I then replied, yes I saw that and it was targeted directly at me for unknown reasons. Other blacks that were there walked out. I did ask them why, and they said because of the way she treated you. This is very concerning and should not go without further review. Correct this one sided target of certain people and treat everyone the same. Everyone deserves equal and fair equality.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Fire House Subs closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a fast food restaurant.

Primary Contact: Jay Shah (Owner)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.