First Consumers National Bank

Financial Consumer Services, or F C S, is a subsidiary of National Consumer Credit Guarantee Association currently headquartered in Portland, Oregon. According to the firm, it offers credit cards through the First Consumers National Bank, or F C N B, also in Portland, Oregon. It also claims to offer mortgage restructuring services for earlier mortgage payoff. First Consumers National Bank is no longer in business. The BBB has been informed by the bank to refer customers with complaints as follows: Consumers with complaints against Spiegel, Eddie Bauer, Newport News, Private Label charge card accounts, or an intelipurchase account, are asked to please contact Card Processing Center, PO Box 9204, Old Bethpage, NY 11804. Consumers with a complaint with their First Consumers National Bank MasterCard, Visa or any Crate & Barrel Private Label accounts are asked to contact Cardmember Services at PO Box 922788, Norcross, GA 30010-2788. The Bureau's report on First Consumers National Bank is available at http://www.thebbb.org/report.html?compid=50002534.