106 inquiries | Copiers and Supplies Dealers
(800) 556-2881
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Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants generally allege that the company misprepresents themselves as the complainant's regular toner supplier to sell toner supplies. Some complainants state that they were sent a free gift with over-priced toner that they did not order. One complainant alleged they requested to be removed from the company's call list but still receive telemarketing calls or unordered merchandidse. The company generally responds by issuing call tags for merchandise and crediting invoices.
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Company Info
This company's business is selling office supplys.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
On August 5, 2002, we verified this company is not registered with the California Attorney General as a Telephonic Seller. Telephonic sellers are required by law to maintain a $100,000 bond and register with the Attorney General. Unregistered sellers may not solicit in California if their business or prospective purchasers are located in this state. To obtain registration information or file a complaint write to: Office of the Attorney General, Public Inquiry Unit, P. O. Box 944255, Sacramento, CA 94244-2550 or call, (916) 445-9555. When solicited by telemarketers offering business supplies, we urge extreme caution. Complaints against this type of company generally allege that telemarketers mislead customers in believing they are the regular supplier, misrepresent product offers, ship unauthorized orders, or charge exhorbitant fees for supplies. Insist the caller send a catalog or brochure containing the items in question, along with a price sheet. To minimize misunderstandings, designate one employee to whom all calls regarding office supplies must be directed. If unordered merchandise arrives, immediately write to advise the company of your intent to keep the shipment as a free gift unless pick up is arranged within a reasonable amount of time. Send your letter by certified mail to obtain proof of receipt.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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