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FiveStar

  30 inquiries |
Independent Grocery Stores

110 North Main St
Marion, KY 42064-1311
| Get Directions

(270) 965-4608

https://www.fivestarfoodmart.c...

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/19/2022

Management is unprofessional.

I went to Marion to get groceries and stopped at 5star and got a couple packs of cigarettes with money I had in my jeans pocket , I got back in my car and noticed I was on empty and reach in my purse to get money out to get gas and forgot my wallet at home not knowing what to do because I couldn't get home. I was sitting on empty and as bad as I hated to, I ask 2 people for help. The manager or assistant manager came out and jumped on me in front of people telling me I can't be doing that and running customers off. I told her asking for help was the last thing I wanted to do . Its not that she told me I couldn't be doing it , it was the fact that she could of called me over to the side and talk to me, she made me feel 2 inches tall and embarrassed me as if I wasn't embarrassed enough on my own. I'm a good customer as well but she was unprofessional. I would like her to acknowledged that she should have handled it differently instead of in front of people.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against FiveStar closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is grocery store and gas station.

Primary Contact:
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Five Star Food Mart

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories: