Fixed Rate Financial, Inc. ratings, reviews and complaints - Foreclosure Law Attorney

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Fixed Rate Financial, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Fixed Rate Financial, Inc. provides loan modification services for an advanced fee.

Primary Contact:	Kenneth Brian Cleaver
Business Started:	4/21/2008
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01088154
Status: Surrendered

Government Actions

Agency: California Bureau of Real Estate
Description: On May 15, 2013 the California Bureau of Real Estate filed a Desist and Refrain Order against Fixed Rate Financial, Inc. and its principals. The Order was filed in the public interest after the Commissioner caused an investigation to be made into the activities of the defendant. Based on the investigation the Commissioner was able to determine that the defendant had engaged in acts or practices in violation of California Business and Professions codes. The violations include, but were not limited to; engaged in or are engaging in acts or attempting to engage in the business of, acting in the capacity of, and/or advertising or assuming to act as a real estate brokers, soliciting borrowers for or negotiate loans or perform services for borrowers in connection with loans secured by liens on real property.

According to the Order, the defendant was not licensed to perform real estate services. The desist and refrain Order prohibits the defendant from performing any acts or practices within the State of California for which real estate broker license is required, specifically prohibiting the practice of performing services for borrowers in connection with loans secured by real property; and claiming, collecting or receiving advance fees for performing the services, unless or until a real estate brokerâ€™s license has been obtained. Upon entry, the Order was finalized.

For more information on this case you may visit the Bureau of Real Estate website.

Date of Action: 5/15/2013

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Jason Allan Smith

Other Categories:

Loan Modifications Advance Fee

Foreclosure Consultants